Spydra Docs
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Spydra Platform
Spydra Platform
  • GETTING STARTED
    • Introduction
    • Why Spydra?
    • Blockchain fundamentals
      • Why Blockchain?
      • Private Blockchain
      • Public Chain
    • 🎧Getting started with a Private Network
      • Creating an account
      • Creating an organization
      • Creating a Network
      • Apps
    • 🔊Getting started with a Token Store on Public Chain
      • Token store
      • Customise token store front
      • List a real world asset and issue tokens
      • Manage token lifecycle
    • Intro to Hyperledger Fabric
  • Products Overview
    • 🎧Private Network
      • Organizations
        • Users and Organizations
        • Organisation Hosting - Spydra Hosted and BYOC
        • Organization Statuses
        • Organization Roles & Permissions
        • Organization Dashboard
        • Organization Entities
      • Networks
        • Network Statuses
        • Network Roles & Permissions
        • Network Configurations
        • Mandatory Card Addition
        • Nodes: Peer, Orderer & CA
        • Network Hosting Type
        • Network Dashboard
        • Network Operations
        • Nodes
      • Channels
      • Apps
        • Pre-Configured Apps
        • Custom Apps
      • Asset Tokenization
        • Use cases
        • Asset types
        • References
        • Asset Owners
        • Permissions
      • Tokens & Vault
      • Listeners
        • Network Listeners
        • App Listeners
        • Token Listeners
      • Workflow Builder
      • Oracles
      • GraphQL
      • Block Explorer
      • IPFS
      • Fabric Debug Plugin
    • 🔊Public Chain
      • Token Store
      • Tokenize Real World Assets
      • Tokenomics: Token & Token Sale
      • Trade & Payout
  • How to
    • 🎧Private Network
      • Account
        • Create an Account
        • Edit Profile details
        • Update email & Password
        • Forgot password
        • Google OAuth Signup - Update Email & Password
        • Deactivating or deleting your account?
      • Organizations
        • Create an Organization
        • Create & Manage BYOC Hosting
        • Invite members to an organisation
        • Edit Organization details
        • Manage Org members
        • Leave an Organization
        • Update Organization member roles
        • Pay Organisation Invoice
        • Update Billing Address
        • View Invoices
        • Organization Dashboard
        • Delete an Organisation
      • Networks
        • Create a Network
        • Advance Settings: Key Vault Store
        • View and edit Network details
          • Update Permissions for Network Members
          • Update Network Configuration
          • Update Key Vault
          • Manage API Keys
          • Delete a network
        • Inviting an organisation to a Network
        • Network Roles & Permissions
        • Joining a Network
        • Network Dashboard
      • Apps
        • Explore Apps
        • Deploy App
          • Deploying Asset Tokenization App
        • Manage Apps
        • Application Dashboard
      • Channels
        • Creating a Channel
        • Create a Consensus Policy
        • Update Channel
        • Channel Members
        • Delete channel
      • Nodes
        • Create Node
        • Node Dashboard
        • Delete Node
      • Pre-configured Apps
        • Deploy Asset Tokenization App
        • Asset Data
      • Custom Apps
        • Deploy Custom Chaincode
        • Chaincode as external service
        • Supported File Formats - ZIP format
        • Building in Binary format
          • Golang - Binary Format
          • Java Jar files
        • Chaincode Logs
      • Workflow
        • Triggers
        • Condition
        • Read
        • Actions
        • End
        • Variables & Identifiers
        • Calculations & Formulas
      • Oracles
        • Create an Oracle
        • Oracle with Asset tokenisation
        • Oracle with Custom Chaincode
      • Listeners
        • Create a Listener
        • Manage Listeners
    • 🔊Public Chain
      • Account
        • Create an Account
        • Edit Profile details
        • Update email & Password
        • Forgot password
        • Google OAuth Signup - Update Email & Password
        • Deactivating or deleting your account?
      • Token Store
        • Create a Token Store
        • Design Store Front
        • Custom Domain Hosting
        • Google Analytics Integration
        • Create & Manage Store Users
          • Store User KYC
        • Accreditation Management
        • Store Payments
        • Token Store Customers
      • Tokenise a Real World Asset
        • Real Estate
        • Other Asset Categories
      • Create a token
        • Define your token
        • Investor & Buyback Settings
        • Configure token returns & payouts
        • Create token sale
      • Additional Configurations
        • Create a Document Workflow
      • Publish Asset
      • Tokenise on TestNet
        • Polygon Amoy
      • Manage Token lifecycle
        • Returns & Payouts
          • Initiate an equity payout
          • Authorise Debt Payouts
          • View all payouts
        • View token investors
        • View token transactions
        • View signed documents
        • View/ Create a token sale
        • Post Token Updates
        • Update Price
        • Buyback Requests
  • Billing & Pricing
    • Pricing
    • Billing
      • Opt-in Billing
      • Opt-out Billing
    • Adding a Card & Autopay
    • Invoice Payments
    • Billing forecast
    • Unpaid Invoices
    • Credits
  • Developers
    • API Reference
      • Asset Tokenization
        • REST API
        • Testing REST API
        • GraphQL
          • Quickstart
          • Simple queries
          • Nested object queries
          • Complex queries
          • Aggregate queries
          • Operators
          • Built-in attributes
          • Pagination
      • Custom Chaincode
        • REST API
        • Testing REST API
        • GraphQL
          • Quickstart
          • Simple queries
          • Complex queries
          • Operators
          • Pagination
      • Token Store (Public Chain)
        • Token Issuer
        • Investor
      • IPFS
    • Developer Tools
      • Monitoring [Coming Soon]
    • API Key
  • Support
    • FAQs
    • My account is banned [D]
    • Why is it recommended to have an Odd number of Orderer nodes on a Network?
    • Support
  • Others
    • Glossary
  • Policies
    • Terms & Conditions
    • Privacy Policies
    • Open Spydra
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  1. Support

FAQs

Find answers to frequently asked questions here. If you don't find an answer for a specific question, please get in touch with us

Which Blockchain/DLT protocols are supported by SPYDRA?

SPYDRA currently supports Hyperledger Fabric Framework as part of our Enterprise Blockchain offering. Soon, we will be supporting Public Blockchain protocols such as Ethereum.

What are the subscription plans available?

SPYDRA adopts pay as you use model, hence pricing is determined by your usage or consumption of deployed resources. There are no subscription plans. Once you signup an account with Spydra, you can start using Spydra's offerings without any hassle and pay as you go.

How does billing work?

Billing is associated with Organizations in Spydra. Each organization has a separate billing and costs are determined based on resource consumption of each organization. Primary contacts of organizations can setup separate billing address and payment method for organizations. Invoices are generated on 1st of each month for each organization.

How to change Password?

You can change your password under the account settings section of your user profile. You need to input your current password and new password, and will be required to login again once you successfully change your password.

What are Credits and how to use them?

SPYDRA offers free credits to the first three organizations, created by an account. Each organization will have 100 credits automatically added to the organization, upon creation of the organization. Each wallet credit is equivalent to US dollars, and the wallet credit can be utilized for the usage of resources with Spydra. Once the credits are fully utilized, further usage will be billed for payment.

Do I need to approve chaincode deployment?

No, you don't have to approve chaincodes while deployment. Spydra handles the chaincode approval at the backend, to make it easier for the user. You just have to select the chaincode solution as per your business requirement, and deploy the same on your network.

Which channel is my organization part of?

By default, all organizations are part of the default channel in the network. Custom channels are part of our future roadmap, we will intimate the users once this feature is available.

What are callbacks and how to use them?

Callbacks are way for users to subscribe to network and chaincode events. You can specify a custom URL and subscribe to the required events at the network and chaincode level.

Which use cases are supported?

Currently, we offer two pre-configured chaincode solutions which are Asset Management and Token Factory. You can deploy any of these pre-configured chaincode solutions that suits your business requirements and customize them as per you use case. For example, you can use Asset Management solution for supply chain related use cases and Token Factory solution can be used for tokenization use cases such as Loyalty tokens (fungible) and Paintings (NFTs). We can also help you with customization of chaincodes and custom deployment of networks through dedicated support.

Is Cryptocurrency required to Spydra Platform?

No, you don't need cryptocurrencies to use Spydra platform. Payments related to your usage can be made through payment methods such as credit cards. We have integrated Stripe and RazorPay as our payment solutions. We do not accept cryptocurrencies for payments.

Why is my organization inactive?

Organizations will become automatically inactive if payments are not done, within 7 days of invoice generation which is at 1st of every month as part of the billing cycle. Once you make the payment, your organization will become active.

Why am I unable to access my API keys?

If payments are due post 7 days of the billing cycle, your API keys will expire. Once the payment is made, you can register new API keys.

Can I create my own Channel?

No, currently you cannot create your own channels in the network. Custom channels are part of our future roadmap, we will intimate the users once this feature is available.

Which cloud service providers are supported?

SPYDRA supports AWS, Google Cloud and Microsoft Azure. In the near future, we will add more cloud service providers to our offerings.

How to enable IPFS?

You can enable IPFS storage while creating your network, if required. You just need to check the media storage option during network configuration, to enable IPFS.

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